The Advisory Council (TAC) announced Benchmark Lite, designed to enable businesses and their management teams to quickly get information that will help them answer qusetions on how they perform relative to the industry they are in, or to businesses similar in size to themselves. The benchmark metrics cover hardware, software, sourcing and personnel associated with each functional area of an IT organization.

The service provides an analysis of up to twenty performance metrics for workload, costs, staffing, sourcing, complexity and aging, against industry peers and against our total benchmark database. Results are standardized and easy to understand.

According to TAC, Benchmark Lite costs a fraction of the price of traditional IT benchmarking services.

The service allows the client to get performance metrics from the TAC database which contains information from more than 600 clients across 20 industries. The benchmark report provides metrics regarding such focus areas as hardware, software, sourcing and personnel, associated with each functional area of an IT organization. This gives clients the ability to answer questions such as:

• How do we quickly get an effective and efficient baseline set of metrics to help us in our assessment of an IT investment and/or expense reduction?
• What is the industry baseline that we can use for continuous measurement and improvement processes?
• How can I get data to help us understand if budget cuts are hurting our organization’s performance?
• What areas should we continue to invest in?

Clients can quickly obtain industry baseline benchmarks from similar organizations and industries in order to better understand how their investments may impact the organization, and where key changes may need to be made in order to improve overall efficiencies and be more responsive to their customers.

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